Return Policy
LEERICKIE RETURN & EXCHANGE POLICY
At LEERICKIE, many of our garments are produced in small quantities or made after an order is placed. As an independent cut-and-sew brand, we do not maintain mass inventory of every style and size. This allows us to continue offering select pieces from current and previous collections while maintaining a considered approach to production.
Please review our Return & Exchange Policy carefully before placing your order.
RETURNS & EXCHANGES
LEERICKIE does not offer refunds.
Eligible, full-priced merchandise purchased in a standard size offered on our website may be returned for an exchange or store credit only.
Return or exchange requests must be submitted within 5 days of confirmed delivery.
Refunds are not an available return option under our standard policy. In rare circumstances, an exception may be expressly authorized by LEERICKIE management as outlined under Exceptional Circumstances below.
To qualify for an exchange or store credit, merchandise must be:
• Unworn and unused
• Unwashed
• Unaltered
• Free of stains, odors, damage, or signs of wear
• Returned with original tags and packaging, when applicable
Merchandise that does not meet these conditions may be refused and returned to the customer.
MADE-TO-ORDER GARMENTS
Many LEERICKIE garments are produced after an order is placed rather than pulled from finished inventory.
A garment being made to order does not, by itself, mean that it is a custom order.
If a customer purchases a standard size currently offered for that garment on our website without requesting modifications, the garment remains eligible for exchange or store credit under the standard policy above unless it is marked Final Sale.
Because made-to-order garments require production time, processing times may differ from merchandise already available in inventory.
CUSTOM & EXTENDED SIZING
Any size, measurement, proportion, or garment modification that is not offered as a standard option on the product page is considered a customized order.
This includes, but is not limited to:
• Extended or unlisted sizes
• Garments produced according to customer-provided measurements
• Requested changes to garment length
• Sleeve or inseam modifications
• Changes to proportions or fit
• Design or construction modifications requested by the customer
All customized orders are final sale. Customized orders are not eligible for refunds, exchanges, or store credit.
When custom or extended sizing is requested, LEERICKIE may require customer measurements before production begins. Production may be placed on hold until all requested measurements are received.
Customers are responsible for providing complete and accurate measurements.
Measurements are used as a production guide. Body proportions and individual fit preferences vary, so measurements cannot guarantee a particular subjective fit or silhouette.
Whenever possible, we recommend an in-person fitting for highly customized garments.
FIT
Fit preference is not considered a manufacturing defect.
If an eligible, full-priced garment purchased in a standard listed size does not fit as expected, the customer may request an exchange or store credit within 5 days of confirmed delivery.
Personal tailoring or alterations desired after receiving a correctly produced garment are the responsibility of the customer.
Customized and extended-size garments remain final sale.
SALE & FINAL SALE MERCHANDISE
All sale, discounted, promotional, and merchandise marked Final Sale is final sale.
Final Sale merchandise is not eligible for a refund, exchange, or store credit.
If LEERICKIE sends an incorrect item or an item has a verified manufacturing defect, please contact us within 5 days of confirmed delivery so our team can review the issue.
PREVIOUS COLLECTIONS
One of the benefits of shopping LEERICKIE is continued access to select pieces from previous collections.
As a small independent brand, we may not maintain every previous-season style in every size as finished inventory. In some cases, an older style may need to be produced after an order is placed.
Previous-collection pieces may therefore require additional processing time.
A full-priced previous-collection garment purchased in a standard size listed on our website remains eligible for exchange or store credit under our standard policy unless the item is marked Final Sale or has been customized at the customer’s request.
DEFECTIVE OR INCORRECT MERCHANDISE
LEERICKIE stands behind the quality of our work.
If you believe you received merchandise with a manufacturing defect or an item different from what you ordered, please contact us within 5 days of confirmed delivery.
We may request photographs or additional information to properly review the issue.
If LEERICKIE confirms a manufacturing defect or determines that an error was made in producing or fulfilling your order, we will work with you to make it right.
Depending on the circumstances, the appropriate resolution may include repair, replacement, exchange, store credit, or another resolution authorized by LEERICKIE management.
If management determines that a refund is the appropriate resolution for a verified LEERICKIE error, it will be treated as an authorized exception to our standard no-refund policy.
Customers will not be charged a restocking fee or return shipping costs for a verified LEERICKIE manufacturing or fulfillment error.
Natural variations in specialty textiles, deadstock fabrics, leather, pattern placement, texture, color, or other characteristics inherent to a material are not necessarily considered manufacturing defects.
SHIPPING
Original shipping charges are non-refundable on eligible exchanges and store-credit returns.
Customers are responsible for return shipping costs unless the return results from a verified LEERICKIE manufacturing or fulfillment error.
LEERICKIE is not responsible for returned merchandise until it has been received by our team. We strongly recommend using a trackable shipping method.
EXCEPTIONAL CIRCUMSTANCES
Refunds are not part of LEERICKIE’s standard return policy.
However, we understand that exceptional circumstances may arise.
At its sole discretion, LEERICKIE management may authorize a return or refund that would otherwise fall outside the terms of this policy.
Exceptional circumstances are reviewed individually. Approval in one situation does not establish an entitlement or precedent for the same resolution on another order or for another customer.
When a discretionary return for refund is approved, a 15% restocking fee may apply. Original shipping charges and other non-refundable shipping costs associated with the order may also be deducted from the approved refund amount.
Any exception must be expressly approved by LEERICKIE management before merchandise is returned.
Sending merchandise back without prior authorization does not constitute an approved return and does not guarantee an exchange, store credit, or refund.
Unauthorized returns may be refused and returned to the customer.
APPROVED EXCEPTION REFUNDS
This section applies only when a refund has been expressly authorized by LEERICKIE management.
Once the returned merchandise has been received, inspected, and accepted by LEERICKIE, please allow 10–15 business days for an approved refund to be processed.
Once LEERICKIE has processed the refund, additional time may be required for the funds to appear on the customer’s original payment method. This timing is determined by the customer’s bank or payment provider and is outside of LEERICKIE’s control.
For discretionary refunds, any applicable 15% restocking fee, original shipping charges, and other non-refundable shipping costs will be deducted from the approved refund amount.
Restocking fees and return shipping costs do not apply when a refund is issued because of a verified LEERICKIE manufacturing or fulfillment error.
HOW TO REQUEST AN EXCHANGE OR STORE CREDIT
Customers requesting an eligible exchange or store credit must contact LEERICKIE within 5 days of confirmed delivery and provide:
• Customer name
• Order number
• Item(s) involved
• Reason for the request
• Photos when reporting a defect or incorrect item
Our team will review the request and provide return instructions when applicable.
Please do not send merchandise back without receiving return authorization from LEERICKIE.
POLICY ACKNOWLEDGMENT
By completing a purchase with LEERICKIE, you acknowledge and agree to the return, exchange, custom sizing, sale, and Final Sale terms applicable to your order.
Customers requesting custom or extended sizing should contact LEERICKIE with any questions before finalizing their order.
Thank you for choosing LEERICKIE and for supporting independent design and small-batch production.
